TERMS & CONDITIONS

Privacy Policy

 

Welcome to ROBYN EEDE LTD Privacy Notice for https://robyneede.com

 

ROBYN EEDE respects your privacy and is committed to protecting your personal data. This Privacy Notice will inform you of how I look after your personal data when you visit my website and tell you about your privacy rights and how the law protects you.

 

Important information

 

Purpose of this Privacy Notice

 

This Privacy Notice aims to give you information about how ROBYN EEDE collects and processes your personal data through your use of this website, including any data you may provide when you sign up to my newsletter or free products.

 

It is important that you read this Privacy Notice together with any other Privacy Notice or fair Processing Notice we may provide when we are collecting or processing personal data about you, so that you are fully aware of how and why I am using your data.

 

If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact me at hello@robyneede.com.

 

Alternatively, if you are not happy with the outcome you can make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact me in the first instance.

 

Third-party links

 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave my website, we encourage you to read the Privacy Notice of every website you visit.

 

The data I collect about you

I collect information about you when you fill in forms on my website or contact me by email. I also collect information when you complete my online branding and website questionnaires, participate in discussion boards on social media or other media platforms associated with my site.

 

The information I collect may include:

 

your name, address, email address, phone number, personal description;

information relating to your proposed project you might wish me to work with you on and details of your organisation, including contact details of personnel involved in each project.

Website usage information is collected using cookies. (See cookies policy)

 

With regard to each of your visits to my site, I may automatically collect the following information using Google Analytics, if you consent to this using the cookie message that appears on every page.

 

How I use your personal data

I will only use your personal data when the law allows us to. Most commonly, I collect information about you to:

 

Continue to share newsletters and information on ROBYN EEDE’S events, projects, recipes and videos; provide you with any information, services or advice that you request;

notify you of any changes to my services; and to email you about other recommendations and services I think may be of interest to you.

 

The collection and use of personal information will always relate to a legitimate business requirement. A legitimate business requirement being an activity ‘which can reasonably be considered as fundamental to the efficient delivery of a service for which ROBYN EEDE is responsible’ or ‘an activity which ROBYN EEDE is legally obliged to undertake’.

 

How I keep your data secure

The information I collect from you is stored on my server, which is password protected.

 

Please note, data transmitted via the internet (e.g. emails and online forms) may not be completely secure. We therefore cannot guarantee the security of information transmitted to my site and any transmission is at your own risk. I will endeavour to ensure strict procedures and security features will prevent any unauthorised access to information received by me.

 

I do not share your personal information with any third parties for marketing purposes.

 

If I work together with you on a project, the following information will be stored on my database, and shared with my accountant:

 

your company name;

your company address;

contact email addresses.

Invoice details

Opting out

 

You can ask me to stop sending you marketing messages at any time by following the opt-out links on any email message sent to you.

 

Cookies

 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see the Cookies Policy.

 

How long I keep your data for

I ensure personal information collected via my website is kept for no longer than is necessary. To find out more about Cookie retention, see Cookies Policy.

 

If you have any queries or would like to have your information removed, please email: hello@robyneede.com

 

Your legal rights

Under Data Protection law, you have the right to request a copy of the information I hold about you. If you wish to exercise this right, please email hello@robyneede.com

 

I may charge a reasonable fee for this service.

 

Time limit to respond

 

I try to respond to all legitimate requests within 21 working days. Occasionally it may take me longer than this time if your request is particularly complex or you have made a number of requests. In this case, I will notify you and keep you updated.

 

You may also ask me to correct or remove information you think is inaccurate.

 

Changes to this policy

I keep this privacy policy under regular review and will place any updates on this web page.  This policy was last updated in September 2018.

 

If you have any queries about my privacy policy, please contact: hello@robyneede.com

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